Refund policy

We do not offer Refunds. However, you can view our Exchange policy below:

You can call on +91-8882760453 or E-mail us at hello@houseofvian.com if you have any queries on our returns and exchange policy.

House of Vian is committed to ensuring full satisfaction with the merchandise you have ordered from us.

Merchandise bought on full price:

At House of Vian, we offer a 5 DAYS EXCHANGE policy for all styles bought on full price (Domestic Orders ONLY). There is a fixed charge of 150 Rs to facilitate the exchange. If you are not entirely satisfied with the fit of your purchase, you may exchange the items bought for another size. In case the desired size is not available with us, you could order another style of the same or higher value.

Steps for exchange of merchandise bought on full-price:

1. For exchanges - Please click HERE.
2. Once approved, the courier agent will pickup the merchandise from you original address. 
Return Address: A3/10, DLF Phase 1, opposite Qutub Plaza, Gurgaon, Haryana, 122002
3. We do not provide returns and exchange on International orders as shipping both ways alone will be more than the cost of an order in most cases and custom duty shall be levied twice.

Merchandise bought on Discount:

Products purchased under any promotional offer or sale cannot be exchanged or returned. You are requested to refer to our detailed size guide before placing your order.

Modification of Terms and Conditions of Exchanges and Returns policy:

House of Vian LLP may at any time modify the User Agreement without any prior notification.